Terms of Service
ORDER TERMS AND CONDITIONS
The following terms and conditions apply to all accounts and orders placed with Varsity Athletic Apparel, Inc. (Hereafter referred to as VAA, which is the legal umbrella company to our branded MVP Awards Division)
PAYMENT TERMS:
ACADEMIC ENTITIES: (Colleges, Universities, and High Schools)
VAA will set up Net 30 payment terms for any US based School owned entity that provide us with a valid signed purchase order issued on the school’s letterhead.
NON ACADEMIC ENTITIES: (ie- Booster Clubs, Resorts, Camps, Corporations, and general Organizations of any sort)
For all first-time orders, once all artwork and other order details are confirmed, then VAA will require full payment up front by check, ACH payment, or credit card. Credit terms may be given to any repeat ordering organization based on strength of credit.
Cancellations
Due to the custom nature of our business, all orders are considered final and are NOT subject to cancellation for any reason once VAA has received written confirmation from the client by agreeing to VAA’s Terms, Conditions, and Disclaimers to proceed with the order.
Sizing
As an aid to selecting the correct size, VAA will provide physical varsity jacket or sweater samples for the client to attain the most accurate fit. While VAA lists a recommended jacket or sweater size chart, this will not serve as a substitute for the physical jackets or sweaters being tried on by the athlete to confirm the most accurate size. VAA disclaims any responsibility for any jacket fitting issues once the jacket order has been delivered to the client.
Samples Policy
In consideration to earn your business, VAA will send a jacket or sweater sizing set for every athlete who orders to try on. All samples will and always remain property of VAA and must be returned upon request. Any samples that are not returned to VAA will be invoiced to you at the given cost of the jacket or sweater sample(s) plus any setup surcharges or other additional charges where applicable.
Shipping & Backorders
VAA will ship all merchandise via UPS Ground unless otherwise specified by the customer (additional charges may apply for express shipping options). VAA will assume no liability for delay in shipment or delivery. All back orders will be automatically shipped when the product becomes available.
Returns
Due to the custom nature of our products, VAA will ONLY accept returns for defective merchandise. Any return claims meeting this criteria must be made in writing via fax or email to VAA within 72 hours after the order is received. VAA reserves the right to refuse to issue a credit or a Return Merchandise Authorization (RMA) after this time period. Any request for credit not due to an item defect after this 72 hour period will be at the sole discretion of VAA. No merchandise may be returned to VAA without first obtaining a Return Merchandise Authorization from our Customer Service Department by calling 856-350-5000.
GENERAL
Any action or claim related to a contracted order between Varsity Athletic Apparel, Inc. and the Client will be governed by Burlington County, New Jersey law and controlling U.S. Federal law.